Shipping and Payment Terms
Orders are shipped the same business day if placed before 11AM Monday-Friday EST (excluding select Holidays). Orders placed after 11AM or on the weekend and select holidays, will be shipped the following business day.
Orders may be delayed from shipment due to discrepancies in payment or billing/shipping information. Transit time may be extended due to incomplete shipping address (i.e. missing or invalid apartment number/street number), weather conditions and/or high volume of packages during holidays or promotional events.
NOTE: SHIPPING INFORMATION CANNOT BE UPDATED OR CHANGED ONCE THE ORDER HAS BEEN COMPLETED AND SHIPPED FROM OUR WAREHOUSE. PLEASE MAKE SURE THAT ALL INFORMATION UNDER SHIPPING IS CORRECT BEFORE FINALIZING YOUR ORDER
Due to COVID-19 we've taken extra measures in our distribution center by limiting the number of employees working at a given time. This may cause delays with your order. Please monitor your tracking information once your order has shipped. See below for our most up to date shipping timelines. Thank you for your patience and understanding during this time.
Peloton accepts the following forms of payment:
- American Express
- Diners Club